Terms of Service
Effective date: November 11, 2026
These Terms are an agreement between [Company legal name], [registered address], [country] ("HawkDetect", "we") and the organization that creates an account ("Customer", "you"). By creating an account or using the service you accept these Terms on behalf of your organization.
1. The service
HawkDetect is a cloud service that analyzes email and calendar items in the Customer's Google Workspace to detect phishing and related threats and, if the Customer enables protect mode, moves detected threats out of users' inboxes and calendars. Removed emails are moved to Trash, where they can be restored for the period Google Workspace keeps them.
2. Your account
- You must provide accurate information and keep your password confidential.
- You may only connect domains that your organization owns or is authorized to administer. We require proof of domain ownership before processing starts.
- You are responsible for activity under your account and for obtaining any notices or consents required to have your users' email analyzed.
3. Acceptable use
You will not misuse the service, including by attempting to access data of other customers, interfering with its operation, reverse engineering it, or using it to analyze mailboxes you are not authorized to administer.
4. Fees
Fees are charged per protected user per month at the price shown on our pricing page or agreed in writing. Prices exclude taxes. We will notify you in advance of any price change. You may cancel at any time; fees already paid are non-refundable unless required by law.
5. Data protection
We process Customer data as described in our Privacy Policy and only to provide the service. Where required, we will enter into a data processing agreement with you. We use Google user data in accordance with the Google API Services User Data Policy, including the Limited Use requirements.
6. No guarantee of detection
No security product can detect every threat. HawkDetect reduces risk but does not guarantee that all malicious messages will be detected or that legitimate messages will never be flagged. You remain responsible for your organization's overall security practices, including verifying payment requests through an independent channel.
7. Availability
We aim to keep the service available and will make reasonable efforts to fix issues promptly, but we do not guarantee uninterrupted operation. Planned maintenance may occur.
8. Intellectual property
We own the service and all related software. You own your data. You grant us a limited right to process your data solely to provide the service.
9. Limitation of liability
To the maximum extent permitted by law, HawkDetect is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue or data. Our total liability for any claim is limited to the fees you paid in the 12 months before the event giving rise to the claim.
10. Term and termination
These Terms apply while you use the service. You may terminate at any time by revoking HawkDetect's access in the Google Admin console and closing your account. We may suspend or terminate accounts that breach these Terms. After termination we delete Customer data as described in the Privacy Policy.
11. Changes
We may update these Terms. Material changes will be announced by email or in the dashboard at least 30 days before they take effect.
12. Governing law
These Terms are governed by the laws of [country / jurisdiction]. Disputes will be resolved by the competent courts of [city], unless mandatory law provides otherwise.